Contact
You can connect with our representative by tapping on “Chat with us”
Or
You can also call us :
Lahore: 03284182942
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Order placed by the 5th of June will be delivered after Eid Ul Adha
Quick links
Quick links
- Call us now:
Lahore: 03284182942
Where we are located?
Lahore: Punjab, Pakistan
Operational Hour: 12 PM – 10:00 PM
Policies
Return & Exchange Policy: Items bought online can be exchanged online for a different size only if the original item was wrongfully shipped to you or was faulty. This would include a wrong size, wrong silhouette or wrong colour. The item will be scheduled for a pick up with proper tags and packing. The item will be replaced with a new order free of charge. Please note that all exchanges are subject to availability of the item. In case the item is no longer available you will be generated a coupon code (Used online and valid for 2 months). Please note that shipping charges will not be reimbursed.
Refund Policy: All merchandise shipped in defected or faulty condition may be returned to Swarovskiatelier’s online store. A request for exchange or coupon code should be placed within 24 hours of receiving the order with proof of defect.
Shipping Policy: Delivery is made within 30 working days from the moment your order is confirmed.
Delivery is Monday through Saturday (excluding Public Holidays).
We aim to meet these delivery times, but during busy periods (including sale season) deliveries may take a little longer. Force majeure events, such as extreme weather conditions, may delay order delivery. Swarovskiatelier cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the courier company.
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